Microsoft 365

Roiva writes these metric observations on each sync. Reference the key in a value formula to use this data in your ROI calculations.

Calendar Events

• Track meeting load changes before and after deploying AI meeting tools
• Measure reductions in time-in-meetings as AI summaries and async tools take hold
• Use calendar volume as a baseline for productivity initiatives

1. In Roiva: Connect via OAuth — you will be redirected to Microsoft to authorize
2. In Microsoft: Grant read access to your Outlook Calendar (read-only, no email access required). If your organization lets only admins approve apps, a Microsoft Entra admin approves Roiva once for everyone, under Enterprise applications → Roiva → Permissions
3. In Teams (optional, for notifications): In the channel you want Roiva to post to, choose ⋯ → Connectors → Incoming Webhook, name it Roiva and copy the generated URL
4. Back in Roiva (optional): Paste that URL into the Notification Webhook URL field and tick which notifications the channel should receive
5. Back in Roiva: The connection page checks each step and says what's missing. Once it's all ticked, click Test Connection
6. Back in Roiva: After connecting, link this connection to an initiative on the Initiatives tab

• Meeting count and total meeting hours are strong leading indicators for AI productivity initiatives
• Calendar metrics work best as supporting evidence alongside primary outcome metrics (e.g. revenue, CSAT)
• Pair with a CRM or support integration to show meeting reduction alongside business outcomes